Frequently Asked Questions
If you are unable to find an answer to your question in our FAQs please email us at [email protected] or call us at 1-877-275-7847.
Distributor
I am interested in distributing Surya products in my country. How should I proceed?
Please email us at [email protected].
Licensing
I am interested in a licensing arrangement with Surya. How should I proceed?
Please email us at [email protected].
Retailer/Designer - New
How do I open an account?
Please complete our Open a Trade Account form and a Surya representative will contact you within one business day to complete your request.
New accounts will need to submit the following:
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Open a Trade Account Form
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Resale Certificate / Tax ID
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Credit Card Authorization Form
Is a minimum order required to open an account?
No; there is not an opening order or re-order minimum.
How can I obtain a price list?
Surya does not publish price lists. Please complete our Open a Trade Account form and a Surya sales representative will contact you with pricing information. We assure you that our pricing is very competitive.
Can you send me a catalog?
Only Surya customers receive our print catalog. However, our eCatalog can be accessed by anyone through our website. Additionally, our complete product assorment can be viewed on our website and is searchable by color, style, collection, construction, material and designer.
Consumer - New
Do you sell directly to customers?
Surya does not sell directly to consumers. To purchase Surya products we encourage you to visit the nearest furniture or interior design store. Alternatively, you can contact Customer Service at 1-877-275-7847 to help locate a Surya dealer near you.
How do I care for my Surya rug?
Please visit the Care and Cleaning section of our website to learn how you can extend the life and beauty of your Surya rug.
I have a problem with a Surya product I purchased. How do I resolve it?
Please contact the store where you purchased the item and they will assist you as necessary.